Being a roadside assistiance professional requires very particular skills and (literally) street smarts. But that’s not all – they also need a measure of empathy, when a customer is fretting, trapped in busy traffic. Those characteristics are all fairly obvious. What you might not consider is their need for a good deal of bravery as well.
This week in the DC area a couple engaged to be married were attempting to change a flat tire after dark on a typically busy stretch of road when they were struck by a driver; the man was killed and his fiancee injured (story here).
This sad event is one that’s repeated regularly on highways across the country – motorists who feel like they can address car problems while staying out of harm’s way, sometimes not considering the fact that other drivers aren’t always paying 100% attention to the road.
Essentially this occurance is also preventable. Part of the skill and street smarts of towing professionals is knowing how to handle dangerous roadside situations… our servicer partners face these dangers every day in fact.
It’s always best to play it safe when you’re dealing with car trouble on any kind of road. Stay in your car unless you can safely get clear, then request help from a professional.