Popular consumer advocate and author Clark Howard is host of a nationally syndicated radio program called, what else, the Clark Howard Show. Since the late ’80s he’s been all about educating listeners on how to save money, avoid shysters and generally get their financial houses in order.
Clark pulls no punches, which is why we at Urgent.ly were thrilled when we heard Howard talking about us on his show. Howard honed in on the unpredictable nature of roadside membership clubs by highlighting his “love-hate relationship with AAA.”
“Sometimes they’re there… bam – Love,” says Howard. “Sometimes it seems they never show up – Hate.”
He goes on to note that waiting and wondering is a major drawback.
“Getting good, reliable information from AAA when you are delayed with somebody coming,” he says, “has been kind of an aggravation.”
Somebody decided what works for Uber versus the taxi industry can work for roadside assistance versus AAA…
With Urgent.ly, consumers are shown where there driver is using their phone’s map so they know at all times what the wait will be.
Urgent.ly’s model of on-demand roadside assistance beats the auto clubs on value as well: Aside from transparency into driver location, we offer flat-rate upfront pricing on a pay-per-use basis and only charge after service is complete to 100% satisfaction. That means no paying subscription fees for services you never use.
Howard’s show is ranked among the top broadcasts in the nation, with millions of listeners (according the Talkers, “The Bible of talk Radio”); when he speaks people pay attention. Needless to say we’re stoked by Howard’s take, and we’re happy to share both the entire broadcast and the segment about Urgent.ly.
Tap the play button above to hear Howard talk about Urgent.ly. For the full broadcast, listen here: http://www.clarkhoward.com/list/clarkhoward/clark-on-demand/clark-howard-show-podcasts/etG/ (got to 11.12.14)