UPDATE: Brand New iOS and Android Apps

February 24, 2016

Over 100,000 American drivers have found a better way to solve roadside emergencies so we decided it was time to up our game – we’re on a missions for one million. Thus we’re extremely excited to announce the availability of two newly minted Urgent.ly applications for iOS here and Android here.

Mobile EV charging is among the innovative and vital services Urgently has identified to support our partners’ EV strategies and enhance the ownership experience for their customers

Over 100,000 American drivers have found a better way to solve roadside emergencies so we decided it was time to up our game – we’re on a missions for one million. Thus we’re extremely excited to announce the availability of two newly minted Urgent.ly applications for iOS here and Android here

We’ve been busy at Urgent.ly building partnerships for in-car applications with AT&T, integrating with MapQuest as their exclusive roadside solution, and landing several other partnerships we’ll be talking about soon. And we’re happy the media have taken notice, including The Washington Post, TechCrunch, Fast Company and others… Recently TIME Magazine cited Urgent.ly as a disruptor:

“Roadside assistance is a $10 billion market in the U.S.– and now tech companies are revving to disrupt it, replacing call centers with dispatch algorithms designed to locate the best nearby vehicle that can help with a lockout or winch a car out of a ditch.”

So back to today’s releases: The focus was on making things cleaner, faster and simpler. And we believe we’ve nailed it. When you update your app, or grab it for the first time, we hope you’ll agree the following make for a an even better experience:

  • For our iOS customers, look for simplified payments with Apple Pay. One tap and you’re done.
  • Android users will now have a complete experience that includes the FamilyView feature, use of promotional codes (discounts, yes!), embedded payments … all the great things our iOS users have come to love.
  • We’ve streamlined the signup process, following feedback from customers, allowing folks who need help right away to make a bee-line for assistance. For those just wanting to set up the app for later use, the path is quicker, cleaner and clearer. 
  • Want to add a family member to your account so you can be alerted and watch them (on your phone’s map) getting help? Great, we’ve just made it a lot easier to do for both account owner and family member.
  • We listened to consumers who wanted easier access to (and interaction with) promo codes, so they could take advantage of the regular discounts we offered; it’s now super simple, with fewer clicks.

Beyond that, we’ve tweaked user Settings and scores of other small but important elements of the apps, all with the goal of making your roadside event as painless (and as brief) as possible.

But we didn’t change everything: Still in place are super-fast response times from our nationwide network of drivers, the ability to watch on your phone’s map as help comes to your location (just like Uber), and as always no membership fees or annual dues – just use Urgent.ly whenever you need and pay as you go.

So don’t wait, get the new apps right here:

Urgent.ly for iOS

Urgent.ly for Android