February 24, 2016

UPDATE: Brand New iOS and Android Apps

Over 100,000 American drivers have found a better way to solve roadside emergencies so we decided it was time to up our game – we’re on a missions for one million. Thus we’re extremely excited to announce the availability of two newly minted Urgent.ly applications for iOS here and Android here.

Over 100,000 American drivers have found a better way to solve roadside emergencies so we decided it was time to up our game – we’re on a missions for one million. Thus we’re extremely excited to announce the availability of two newly minted Urgent.ly applications for iOS here and Android here

We’ve been busy at Urgent.ly building partnerships for in-car applications with AT&T, integrating with MapQuest as their exclusive roadside solution, and landing several other partnerships we’ll be talking about soon. And we’re happy the media have taken notice, including The Washington Post, TechCrunch, Fast Company and others… Recently TIME Magazine cited Urgent.ly as a disruptor:

“Roadside assistance is a $10 billion market in the U.S.– and now tech companies are revving to disrupt it, replacing call centers with dispatch algorithms designed to locate the best nearby vehicle that can help with a lockout or winch a car out of a ditch.”

So back to today’s releases: The focus was on making things cleaner, faster and simpler. And we believe we’ve nailed it. When you update your app, or grab it for the first time, we hope you’ll agree the following make for a an even better experience:

  • For our iOS customers, look for simplified payments with Apple Pay. One tap and you’re done.
  • Android users will now have a complete experience that includes the FamilyView feature, use of promotional codes (discounts, yes!), embedded payments … all the great things our iOS users have come to love.
  • We’ve streamlined the signup process, following feedback from customers, allowing folks who need help right away to make a bee-line for assistance. For those just wanting to set up the app for later use, the path is quicker, cleaner and clearer. 
  • Want to add a family member to your account so you can be alerted and watch them (on your phone’s map) getting help? Great, we’ve just made it a lot easier to do for both account owner and family member.
  • We listened to consumers who wanted easier access to (and interaction with) promo codes, so they could take advantage of the regular discounts we offered; it’s now super simple, with fewer clicks.

Beyond that, we’ve tweaked user Settings and scores of other small but important elements of the apps, all with the goal of making your roadside event as painless (and as brief) as possible.

But we didn’t change everything: Still in place are super-fast response times from our nationwide network of drivers, the ability to watch on your phone’s map as help comes to your location (just like Uber), and as always no membership fees or annual dues – just use Urgent.ly whenever you need and pay as you go.

So don’t wait, get the new apps right here:

Urgent.ly for iOS

Urgent.ly for Android

Many individuals and local authorities have already jumped on the opportunity to remind users to drive safely. There are even signs popping up on highways to encourage safer driving.

Luckily, there are tools out there to help the tech-obsessed (or the poke-obsessed) improve their driving. One of our favorites is an app called TrueMotion Family! The app analyzes your driving in order to provide you with a score - and insights as to how you drive. It's perfect for parents who want to monitor their teen drivers. The app gives parents the power to see where their kids drive, and produces a 'report card' on their driving in addition to an assessment of whether they were driving distracted (using their cell phone). Plus, families have access to roadside assistance on-demand from right within the TrueMotion app.

I don’t remember Ash, Misty, or Brock driving cars in their quest to be the very best, like no one ever was. And there aren’t vehicles any in PokemonGO. At Urgent.ly, we love the game and just like you, we’re prepared to travel across the land searching far and wide to catch 'em all, but we encourage you to put safety first in your travels! Remember that the power of Pokemon is awesome in augmented reality but automobiles are a powerful tool meant for use in the real world and require optimum focus to operate safely. In a world we must defend, you can start by driving safely, and catch and train ‘em all when you’re not operating a vehicle.

To stay connected and receive the latest in great content from Urgent.ly, like us on Facebook, follow us on Twitter, and check our blog for all things driving and roadside assistance!

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