Each November, American Towman organizes a convention dedicated to the towing industry. You may also know it as The Baltimore Tow Show, but they call it “the greatest show of all time.” Held at the Baltimore Convention Center right in the heart of Charm City, the Exposition features everything from the latest in service, towing, and wrecking vehicles to products and services by and for towers. Exhibitors and attendees come from across the state, country, and even the world to gather, network, and take in the latest the industry has to offer.
Baltimore is just a hop, skip, and a jump from Urgent.ly’s corporate headquarters in Vienna, Virginia, so several members of the team enjoyed their own little road trip to the Inner Harbor, while others flew in from offices across the country. The team quickly and diligently got to work setting up our brand new booth, featuring images of both our mobile driver app in action, and a dedicated Urgent.ly service provider. Then it was just a matter of time until the main event - the show itself!
With towers, dispatchers, and other roadside servicers from around the country in attendance, we knew we’d get to talk to many of our existing service providers, the people who power our network so that we can provide roadside help any time and any place across the nation. Bill Maddox, Urgent.ly’s National Service Director, explained, “For Urgent.ly, it was a great opportunity to tell the Urgent.ly story, meet the owners of several of our key providers, sign up new providers, and discuss business with partners in the industry.”
As part of the Expo, we had the opportunity to meet many new providers, and introduce them to the Urgent.ly model - that is: More jobs. More money. More respect. Maddox recalled, “We had scores of providers stop by the booth inquiring about the business model and wanting to sign up. Key areas of interest for them were the free cost and ease of signing up, no penalties for declining a job, paperless transactions with next day pay, and rates that are more favorable to them then the Motor Clubs.”
Of course, this model is integral to the Urgent.ly mission. We’re striving to drive change towards better roadside assistance, across the industry. And we don’t just mean for the customer in need of help. We’re making roadside assistance better for the service providers, too. We treat towers and servicers like customers because they deserve to be treated that way.
The Urgent.ly team returned from the Baltimore Tow Show excited about both the show itself, and the quality time they’d had together. Maddox explained the value of the show not just in terms of Urgent.ly connecting with Service Providers, but also as an opportunity for a team that is heavily integrated and collaborative, even as they work from opposite sides of the country. Additionally, the American Towman Exposition arrived on the heels of the addition of several new members to the Urgent.ly team, including Maddox himself. He said, “it was a perfect time to meet everyone on the team, share stories about the team and company, and poke a little fun at each other!! The kind of time that builds great relationships and great teams!”
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Many individuals and local authorities have already jumped on the opportunity to remind users to drive safely. There are even signs popping up on highways to encourage safer driving.
Luckily, there are tools out there to help the tech-obsessed (or the poke-obsessed) improve their driving. One of our favorites is an app called TrueMotion Family! The app analyzes your driving in order to provide you with a score - and insights as to how you drive. It's perfect for parents who want to monitor their teen drivers. The app gives parents the power to see where their kids drive, and produces a 'report card' on their driving in addition to an assessment of whether they were driving distracted (using their cell phone). Plus, families have access to roadside assistance on-demand from right within the TrueMotion app.
I don’t remember Ash, Misty, or Brock driving cars in their quest to be the very best, like no one ever was. And there aren’t vehicles any in PokemonGO. At Urgent.ly, we love the game and just like you, we’re prepared to travel across the land searching far and wide to catch 'em all, but we encourage you to put safety first in your travels! Remember that the power of Pokemon is awesome in augmented reality but automobiles are a powerful tool meant for use in the real world and require optimum focus to operate safely. In a world we must defend, you can start by driving safely, and catch and train ‘em all when you’re not operating a vehicle.
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