February 24, 2016

With Urgent.ly, Pay Only for What You Use

With Urgent.ly our consumers get several benefits over the existing roadside help options.

With Urgent.ly our consumers get several benefits over the existing roadside help options. 

We’ve enumerated them here before so we won’t dive deep, but rather bullet them out as a refresher:

  • Requesting help requires no"black box" call center dialing, where customers may find themselves in a labyrinth of hurry-and-wait IVR queues.
  • Once a servicer is on the way, customers can watch on their phone’s map to mark their progress.
  • With our expanding mesh network of servicers we’re often able to connect consumers to nearby help in seconds.
  • Using our iPhone app customers can be alerted when loved-ones are requesting help, then watch as servicers speed to the rescue.

We think all of these are cool of course, but this list doesn’t cover one major benefit of using Urgent.ly: Dollars and cents.

To use Urgent.ly for anything from flats to dead batteries is to reject the old subscription / club model and embrace the present, where things we need are available “on demand” where and when we need them so we only have to pay for what we use. Those clubs and membership services frequently come with a sort of invisible catch: if you don’t use it, you still pay for it. 

Depending on the program – via insurance providers or auto club – we’ve heard customers lament having to pay upwards of $100 a year for something they may never use. We’ve also heard from folks who tried to use their club service only to be rejected because they lost their precious membership card. Sad.

So while our prices are competitive and generally deliver more money to the servicers than the old-model guys, the important thing for consumers to keep in mind: with Urgent.ly it’s pay as you go (after we’ve gotten you going) and not a penny before.

As always, find out more at our home page: http://urgent.ly.

Many individuals and local authorities have already jumped on the opportunity to remind users to drive safely. There are even signs popping up on highways to encourage safer driving.

Luckily, there are tools out there to help the tech-obsessed (or the poke-obsessed) improve their driving. One of our favorites is an app called TrueMotion Family! The app analyzes your driving in order to provide you with a score - and insights as to how you drive. It's perfect for parents who want to monitor their teen drivers. The app gives parents the power to see where their kids drive, and produces a 'report card' on their driving in addition to an assessment of whether they were driving distracted (using their cell phone). Plus, families have access to roadside assistance on-demand from right within the TrueMotion app.

I don’t remember Ash, Misty, or Brock driving cars in their quest to be the very best, like no one ever was. And there aren’t vehicles any in PokemonGO. At Urgent.ly, we love the game and just like you, we’re prepared to travel across the land searching far and wide to catch 'em all, but we encourage you to put safety first in your travels! Remember that the power of Pokemon is awesome in augmented reality but automobiles are a powerful tool meant for use in the real world and require optimum focus to operate safely. In a world we must defend, you can start by driving safely, and catch and train ‘em all when you’re not operating a vehicle.

To stay connected and receive the latest in great content from Urgent.ly, like us on Facebook, follow us on Twitter, and check our blog for all things driving and roadside assistance!

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