Join The Team

Partner Relationship Manager

About Urgent.ly:

Urgent.ly’s Global Mobility and Roadside Assistance Platform sits at the center of expanding transportation options for consumers, logistics and technology companies. Analysts are projecting travel miles to increase by one third globally by 2030, from new services, vehicles and uses. This means more things moving and more things breaking down. Urgent.ly delivers help through a seamless, end-to-end digital platform, viewable by every stakeholder in real-time. This is why Urgent.ly is the first choice of leading global brands trusted by millions of consumers across automotive, insurance, telematics and new technology transportation companies. For more information, visit https://www.geturgently.com.

 

Job Description:

Urgent.ly is seeking a full time, highly motivated self-starter with an engaging personality who thrives working autonomously and in a team environment. Working closely with our Partner Solutions and Operations Management teams, you will be responsible for owning North American and Global business relationships and outcomes. You’ll be on the frontlines representing Urgent.ly while developing and testing new strategies for partner engagement. The ideal candidate will have a strong ability to think strategically and analytically about business and product opportunities, and a have a demonstrated track record of initiating and driving high-value partnerships with the largest and most important companies across a variety of industries.

 

 

Responsibilities:

·       Create a positive and meaningful relationships with Partners, and fully understand their current and future needs

·       Support Urgently and our partners in data-driven decision making

·       Prepare and deliver regular performance reviews, and QBRs

·       Monitor and drive Partner KPI performance

·       Coordinate with appropriateOperations, Technology, BI, and Finance teams to drive performance through the Partner operations

·       Grow the Partner account through direct and indirect integrations

·       Market the full suite ofUrgently solutions to the Partner

·       Use a consultative approach to grow the Partner and their programs

 

Requirements:

·       Education: Bachelor's Degree or equivalent education and experience. Typically 10+ years of experience or5--7 years with a Master's Degree

·       Experience: Must have 5+ years experience in Roadside Assistance or working at/with Rental, Auto Manufacturer, Financial Institutions, or Insurance companies

·       Technical: Must be able to understand and communicate complex technologies, and Roadside Assistance program complexity

·       Writing and Presentation skills: Must demonstrate superior skills for written and oral communication

·       Organization: Project Management credentials desired

·       Communication: Experience and comfort interacting with C-Level executives a must

·       Ability to travel

 

 

Join Urgent.ly:

Urgent.ly provides competitive pay, stock options and benefits including medical, dental, vision, life, STD, LTD; paid vacation, holidays and personal days; and a 401K with matching contributions.  We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state.

How To Apply:

Interested applicants are invited to submit a resume and cover letter detailing their qualifications to careers@urgent.ly. Please include the title of the position for which you are applying in the subject line.

How To Apply

Interested applicants are invited to submit a resume and cover letter detailing their qualifications to careers@urgent.ly. Please include the title of the position for which you are applying in the subject line.