Customer requests assistance
digitally or via our call center.
Our global platform
programmatically matches customers with nearby, qualified, available service providers.
Every stakeholder enjoys full transparency across the incident lifecycle with real-time tracking and communication channels
Real-time job management and accountable data from dispatch to final disposition both on a job level basis and the aggregate.
Urgent.ly’s Roadside as a Service™, the only global digital roadside assistance platform, continues to reimagine the roadside assistance industry to the benefit of global brands, roadside assistance professionals, and consumers. Urgent.ly’s solution delivers the quickest, safest and most innovative roadside assistance service, products and technology by combining location-based services, real-time data, AI and machine-to-machine communication. Urgent.ly’s platform powers roadside assistance solutions in North America, Europe and Asia for leading brands across the automotive, insurance, telematics and other transportation-focused verticals.
We can help reduce the overall costs of managing roadside programs while improving retention and driving 85+ NPS and 4.5+ CSAT scores. Email firstname.lastname@example.org or request a demo to learn how we can support your business.