SmartLEARNING™ DIGITAL ROADSIDE ASSISTANCE PLATFORM

How It Works

SERVICE REQUEST

Customer requests assistance
digitally or via our call center.

DISPATCHING PROCESS

Our global platform
programmatically matches customers with nearby, qualified, available service providers.

REALTIME CONNECTIONS

Every stakeholder enjoys full transparency across the incident lifecycle with real-time tracking and communication channels.

SERVICE COMPLETION

Real-time job management and accountable data from dispatch to final disposition both on a job level basis and the aggregate.

50%

Reduction in
Response time

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IMPROVE CUSTOMER EMOTIONAL STATE MANAGEMENT™

THE MOST INNOVATIVE GLOBAL DIGITAL PLATFORM

Covering millions of customers with one global platform and a complete North American solution

Testimonials

Don't take our word for it; hear what our current clients have to say about Urgently's Roadside-As-A-Service™ solutions.

Unparalleled Accuracy

“Urgently's ETA and ATA data accuracy is unparalleled in the industry.”



-Top 5 U.S. Insurance Provider

Premium Experience

“After years of frustration working with legacy providers, Urgently finally gives us premium customer experiences and rich data.”

-Global Automotive OEM

Industry Standard

“I believe the program is head’s above and should be the industry standard.”



-Automotive Dealership

Urgently Recognized

Urgently Co-Founder Rick Robinson in 2017, at INFINITI LAB Smart Mobility in Singapore, where Urgently was recognized as a global thought-leader in on-demand service and platform technology. Learn more about how the Urgently platform works.