We're Urgent.ly.

America’s leading on-demand roadside assistance service.

Our Mission

“We're Urgent.ly.  We’ve changed, reinvented and brought the on-demand revolution to roadside assistance.”

Urgent.ly is America’s leading on-demand roadside assistance service.  Designed for the on-demand economy and the connected car revolution, Urgent.ly is providing the fastest, safest and most innovative roadside assistance experience – all without a subscription or membership fee. We offer transparent service with clear, flat-rate pricing, cashless payment, and reliable help for motorists in need of a tow, tire change, fuel delivery, jump start or lock-out service.  Urgent.ly is also the only roadside assistance service in America with accident alert detection technology and FamilyView – a unique feature that provides families and caregivers peace of mind by allowing them to track the roadside service of a loved one from start to finish.

Urgent.ly is a cost effective alternative to traditional subscription-based auto clubs.  Over 200,000 drivers across America have found better roadside assistance service through Urgent.ly.  In addition, millions of drivers have direct access to Urgent.ly through its integration in a broad range of mapping and connected car platforms.

The core of the Urgent.ly service network has been providing roadside assistance services to customers for more than 15 years.  All of our service providers have been vetted and are monitored for safety and quality to ensure the best experience possible.

Our Team

Lanee Adair
Lanee Adair

Western Region Manager,
Service Network Operations

Tish Bergin
Tish Bergin

Business Operations Manager,
Service Network Operations

Surendra Goel
Surendra Goel

Co-Founder,

Chairman & CTO

Jaivin Karnani
Jaivin Karnani

Director of Marketing

@jaivinkarnani
Joseph Kathol
Joseph E. Kathol

Western Regional Service Analyst

@josephkathol
Luke Kathol
Luke Kathol

Co-Founder,

COO

Travis Keyser
Travis Keyser

National Director
Service Network Operations

Lokesh Kumar
Lokesh Kumar

Co-Founder,

VP of Technology

@lokeshk
Upagna Polavarpu
Upagna Polavarpu

Dev Ops

Dave Predmore
Dave Predmore

Eastern Regional Service Analyst

Rick Robinson
Rick Robinson

Co-Founder,

SVP of Product

@itsRickRobinson
Tom Sexton
Tom Sexton

VP of Strategic Sales

617.413.1490
Shruti Shah
Shruti Shah

Product Manager

Mike Skoff
Mike Skoff

VP FINANCE

Chris Spanos
Chris Spanos

Co-Founder,

CEO

@chrisspanos
Veeranath Srikar
Veeranath Srikar

Quality Assurance

Kate Steckfuss
Kate Streckfuss

Product Designer

Monisha Yeddula
Monisha Yeddula

Business Intelligence