Urgent.ly: Modernizing Roadside Assistance
"Urgent.ly’s solution digitizes the traditional ‘distress call’ and connects the user-in-need with pre-registered service providers through a sophisticated mobile cloud-based web experience. Governed by a mission to provide a seamless and uninterrupted journey to customers, the platform’s customizable alerts help clients and agents identify, manage, and resolve an erratic event in order to mitigate negative impact on the brand."
