Urgent.ly, the leading global mobility and roadside assistance platform, continues its partnership with Uber to provide roadside assistance services for Uber drivers. With industry-leading response times powered by a digitally connected nationwide service network, Urgent.ly can help Uber drivers hit the road with confidence, knowing that if they experience a breakdown, they’ll get fast help and be back on the road quickly.
Uber Driver Partners have complimentary access to the Urgent.ly roadside assistance benefit through Uber Pro Rewards, a new rewards program that recognizes Uber Driver Partners’ commitment and effort, so Driver Partners can reach their goals—on and off the road. With Uber Pro, Driver Partners have the opportunity to unlock new rewards as they reach higher tiers, including promotions, cash back, discounts, and complementary services. Drivers who earn Gold, Platinum or Diamond tier status through their high level of service are eligible for access to Urgent.ly Roadside Assistance.
Urgent.ly provides the fastest, safest and most reliable service, digitally connecting Uber Driver Partners with the nearest available and qualified service provider. Drivers receive live status updates and watch in real-time as their towing and roadside assistance professional arrives - just as Uber riders track their Uber driver.
Eligible Uber Driver Partners in select cities already have access to roadside assistance, with the program expected to be expanded this year.
Urgent.ly's global, digital platform powers the roadside programs of leading automotive OEMs and insurance providers. With the largest digitally connected service network of 45,000 roadside assistance service vehicles, a 24/7/365 customer support team, live-tracking and real-time status updates, Urgent.ly delivers a flexible solution that drives customer loyalty and operational efficiency.