Give your customers peace of mind and reach them through desktop web, mobile apps and web.
Customers expect brands to meet them in their channels. With Urgent.ly’s Global Roadside Assistance, now you can give your customers full service capabilities through the channels they use most. Whether through mobile apps and web, desktop web, call center, SMS, or API integrations, your customers will always have assistance in their moment of need.
Gain insights and analytics into every incident in real-time and aggregate. Measure your customer experience through trackable ETAs and ATAs.
Your customers = your data. Ditch the black box of legacy Roadside providers, with Urgent.ly every event for every incident is captured and made available to you. For the first time, leverage previously unseen Roadside insights and analytics to advance your business.
The only Roadside Assistance platform capable serving your customers worldwide.
Urgent.ly’s platform is the only Roadside Assistance solution currently operating across the globe. With our white-labeled solutions, you can protect your brand and provide a superior customer experience.
No per-subscriber costs. Only pay for your solution when you use it.
Our flexible pricing models mean no ongoing capital costs, no hidden fees or costs beyond the cost of service.
24/7 customer availability with immediate ETAs and peace of mind.
Urgent.ly is committed to super-serving you and your customers - and our trackable CSAT scores, and transparent customer service metrics give you the visibility to hold us accountable.
Dedicated call center with live map customer tracking.
Security and SLA compliant solution. A secure and customized service experience that meets your brand’s requirements...and your customer’s expectations.