Yep, that just happened. You're stuck in a ditch, not just stuck but really stuck. You and your vehicle found yourself off the road due to snow, ice, rain or maybe you went 4-wheeling on the beach and despite your expertise with your off-road vehicle you sunk into the sand. Doesn't matter what kind of car you're driving - a Toyota to a Bentley. It's scary, and it's one of life's most frustrating moments. And, you need someone near you to handle it.
We can. Because when bad things happen to cars, Urgent.ly’s here to help. If you've ever been stuck in the mud, ice, sand or snow on the side of the road, you know how hard it is to get yourself out. With Urgent.ly, you’re just a couple clicks away from getting a fast, reliable winch and towing service. So you can get your car out of the ditch and get back on the road.
Our service providers are available to help you 24/7/365, anywhere in the USA & Puerto Rico.
Pay for only the service you need.
All credit and debit cards accepted.
Get real-time updates and track arrival of the service provider on the map.
Pay only a flat rate – no hidden fees, no surprises.
Share your tracking link so friends and family can monitor your service in real time.
We’re reinventing roadside assistance, disrupting the industry to bring better service to our customers, our partners, and our roadside service providers. The core of our service network has been providing emergency roadside assistance services to customers for over 15 years. With more than 55,000 service vehicles across the U.S. and Puerto Rico, Urgent.ly can help get you back on the road 24/7/365. Millions have access to the best roadside assistance services including automotive lockout, jump start, tire change, fuel delivery, winch, and towing service through Urgent.ly's partnerships with leading insurance companies and global automotive OEMS as well as mapping and connected car platforms.
Urgent.ly is America’s leading roadside assistance service. We offer transparent service with clear, flat-rate pricing, cashless payment, and reliable help for motorists in need of a tow, tire change, gas delivery, battery jump start, winch, or lock-out service.
"The Uber for Roadside Assistance.
[...] Fast and Easy. Saves Money."
“Lifelong member of AAA but rarely use it.
Urgently prices much better.”
“The future has arrived.”
Simply tap ‘Get Help Now!’ above to begin the process.
1. Choose Winch from the Roadside Services menu.
2. Type in some basic information, including your name and phone number, and the make and model of your car.
3. Click ‘OK’, and Urgent.ly will pinpoint exactly where you are.
4. Review the Summary page, check the estimated price of a winching service and edit your information if required.
5. Click ‘Next’, and enter your credit or debit card details.
6. Click ‘Next’, and Urgent.ly will find the nearest available winch and vehicle extraction service provider.
7. Look for a text message with an ETA, and then watch your service provider approach in real time via a link provided in a text message.
8. For additional help, call or text Urgent.ly’s Customer Service department, or directly call your roadside assistance provider.
Urgent.ly is here to help you and your vehicle get back on the road. Click 'Get Help Now' to request roadside help and provide the location where you are stuck in a ditch, mud, or snow. Urgent.ly quickly gets to work to find the closest tow truck near your location to get you out. That's all it takes. You won't be asked for a membership number, or be on hold while you wait for a member rep to answer your call.
The large network of Urgent.ly roadside service providers is ready to provide you with assistance when you are stuck in a ditch, mud, ice, sand, snow or any other roadside hazard. Club member status often comes with long wait times for roadside assistance. Urgent.ly gives every roadside assistance request priority one status to get you the help you need.
With no membership fees and Urgent.ly's pay-for-service pricing, you will always know the cost to get your car out of the ditch. No haggling or no paying too much because you need help when you are stuck in a ditch. Urgent.ly is available 24hours a day get the winch help you need to pull your car out of snow, mud, or ditch with fair, transparent pricing.
Urgent.ly is available nationwide across the United States & Puerto Rico, providing fast, reliable 24/7/375 emergency roadside assistance for car lockout, jump starts, out of gas, tire changes and towing service. Below, explore a small sample of the cities we serve.