Our service providers are available to help you 24/7/365, anywhere in the USA & Puerto Rico.
Pay for only the service you need.
All credit and debit cards accepted.
Get real-time updates and track arrival of the service provider on the map.
Pay only a flat rate – no hidden fees, no surprises.
FamilyView™ technology allows family members to track your roadside service in real time.
We’re the movers and shakers in roadside assistance, disrupting the industry to bring better service to our customers, our partners, and our service providers. The core of our service network has been providing roadside assistance services to customers for over 15 years. With more than 55,000 service vehicles across the U.S. and Puerto Rico, Urgent.ly can help get you back on the road 24/7/365. Over 275,000 drivers have found better roadside help through Urgent.ly and millions more have direct access to our services through integrations and partnerships with mapping and connected car platforms in addition to luxury global automotive OEMs.
Urgent.ly is America’s leading on-demand roadside assistance service. Designed for the on-demand economy and the connected car revolution, Urgent.ly is providing the fastest, safest and most innovative roadside assistance experience – all without a subscription or membership fee. We offer transparent service with clear, flat-rate pricing, cashless payment, and reliable help for motorists in need of a tow, tire change, fuel delivery, jump start or lock-out service. Urgent.ly is also the only roadside assistance service in America with accident alert detection technology and FamilyView – a unique feature that provides families and caregivers peace of mind by allowing them to track the roadside service of a loved one from start to finish.
To get started, click on ‘Get Help Now!’ above, or open the Urgent.ly app. You can use our app on both Android and iOS smartphones, and the website link is available on all internet-connected devices.
1. Choose Key Replacement from the menu.
2. Type in some basic information, including your name and phone number, and the make and model of your car.
3. Click ‘OK’, and Urgent.ly will pinpoint exactly where you are.
4. Check the review page and edit your information if required.
5. Click ‘Next’, and Urgent.ly will find the nearest available car key replacement service provider.
6. Check the estimated price, and then type in your credit or debit card details.
7. Look for a text message with an ETA, and then watch your service provider approach in real time, either via a link provided in a text message or within the app.
8. For additional help, respond by text to Urgent.ly’s Customer Service department, or call your roadside rescuer directly at the provided number.
Urgent.ly does not require any membership at all. Just open the app or website and tell us what you need, and the platform will reach out to its large network of roadside service providers.
The large network of Urgent.ly service providers are ready to provide you with locked out and lost car keys roadside assistance. Club member status often comes with long wait times when you are stranded without your car keys and unable to get into your vehicle. Urgent.ly gives every roadside assistance request priority one status to get you the help you need when you need it.
The Urgent.ly app provides fair, transparent, no-haggle pricing. You will always know exactly much you have to pay before you agree. No more sitting by the side of the road wondering if you’re being ripped off.