Jump Start: Servicer Instructions for Jump Starting a Polestar Vehicle

Jumpstart/charging 12V battery

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This chapter describes how to handle a car when the 12V battery is completely empty and an external battery, jumpstart and charging equipment needs to be used. When the 12V battery is drained completely and there is no response from the vehicle, then follow the instruction. The vehicle need to be jumpstarted and 12V battery needs to be charged.

Tools:

  • 12V battery well charged with jumpstart cabels alternetevely
    12V jump start equipment well charged. Battery Charger with voltage limitation 14.20 V, Volvo p/n9512870, 9512994. Voltage controlled preferably with Ampere meter built in.

  1. Release the clips and take away the plastic covers.

    Remove the five plugs and lift up the panel.

  2. Make sure all white clips are attached to panels.

    Remove the five plugs and lift up the panel.

  3. Remove the small lid. Not the big lid.

    Remove the five plugs and lift up the panel.

  4. Place the clamp of the red charge cable on the positive auxiliary starting point of the car (1)

  5. Place the clamp of the black charge cable on the negative auxiliary starting point of the car (2).
    • Note! Be careful not to short-circuit the positive auxiliary starting point to any part of the chassis or other metallic parts. This could cause the fuse protection of the starting point to blow

    Remove the five plugs and lift up the panel. Remove the five plugs and lift up the panel.

  6. Activate the vehicle HV-system by enter the driver seat.
    Press down the brake pedal and await self-test (be patient, it may take a minute or two. Don’t release the brake pedal until DIM is awake)
    Step out of the vehicle and close the door and wait for 6 minutes (This is needed for the BECM to it’s self-check diagnostic test. The external battery, jumpstart and charging equipment should still be connected).
    After 6 minutes, step inside the vehicle and put gear from P to D and drive the vehicle to a charging station. (Charging is needed if charge level is 70% or less) Charge the 12V battery to full alternatively for 10 hours. If fully charge is not reached whitin this time battery is considered dead and must be replaced

  7. Remove the jumper/charger cables in reverse order — first the black one and then the red one. Make sure that none of the black starter cable clamps come into contact with the car's positive auxiliary start oint/auxiliary starter battery's positive pole or connected clip on the red start cable.

  8. Put the battery lid and the plastic covers back.